Return & Refund Policy

This Return & Refund Policy applies to all purchases made through https://ninmufashion.in/ (“Website”). This Website is operated by NINMU TECHNOLOGY PRIVATE LIMITED (“we”, “our”, “us”).

By placing an order on our Website, you agree to the terms mentioned in this Return & Refund Policy.

1. Return, Exchange & Replacement Policy

We maintain a strict policy for all products sold through our Website.

Our Policy Includes:

  • No Return
  • No Exchange
  • No Replacement

Once an order has been successfully placed and delivered, it shall not be eligible for return, exchange, or replacement under any circumstances.

Customers are advised to carefully review all product details before placing an order, including:

  • Product description
  • Product specifications
  • Size, color, and design details, where applicable
  • Pricing and quantity
  • Delivery details
  • Any other relevant information mentioned on the product page

After the order is placed and delivered, no request for return, exchange, or replacement shall be accepted.

2. Refund Policy

Refunds will be provided only in the specific case mentioned below.

Eligible Refund Condition

A refund will be applicable only in case of a:

  • Duplicate Transaction

If a customer is charged more than once for the same order due to a technical issue, payment gateway error, or banking issue, the duplicate payment may be eligible for refund after verification.

Duplicate Transaction Refund Process

In case of a duplicate transaction:

  • The customer must contact our support team with complete payment details.
  • Our team will verify the duplicate transaction.
  • Upon successful verification, the excess amount will be processed for refund.
  • The refund will be credited back to the original payment method used for the transaction.
  • Refund processing and credit timelines may take 7–10 business days, depending on the bank or payment gateway.

No refund shall be provided for any reason other than a verified duplicate transaction.

3. No Refund Conditions

Refunds shall not be provided in the following cases:

  • Customer changes their mind after placing the order
  • Customer selects the wrong product, size, color, or quantity
  • Customer does not like the product after delivery
  • Product is delivered successfully as per the order
  • Delay caused by courier or logistics partner
  • Incorrect address or contact details provided by the customer
  • Any return, exchange, or replacement request after delivery
  • Any reason other than a verified duplicate transaction

4. Contact Us

For duplicate transaction refund requests, customers can contact us using the details below:

NINMU TECHNOLOGY PRIVATE LIMITED

Phone: +91 9056288337
Email: nimmu9056288337@gmail.com
Website: https://ninmufashion.in/

Registered Address

0.0.0 Gurunanak Inter College, Dateli Road Badeliya Branch Post Office,
Gahangirabad, Bedelia, Sitapur, Uttar Pradesh – 261121, India

Required Details for Refund Verification

To help us verify and process duplicate transaction refund requests faster, please provide the following details:

  • Order ID
  • Transaction ID
  • Payment proof
  • Registered mobile number or email ID used while placing the order

Incomplete details may delay the verification and refund process.

5. Policy Updates

NINMU TECHNOLOGY PRIVATE LIMITED reserves the right to modify, update, or change this Return & Refund Policy at any time without prior notice.

Any changes made to this policy will be updated on this page. Customers are advised to review this policy periodically before placing an order.